The services that a modem hotel, especially a deluxe hotel provides for its guests are getting more and more extensive and sophisticated. The thonsands of hotels all around the world compete with one another in adding new temptations to the already dazzling array of services. Travelers, on business or for pleasure, have never been so comfortably, luxuriously and conveniently accommodated, so meticulously served, so well fed and so happily  entertained.                                                                                                                                                       

　　The present day traveler can have all the comfort of his/her home throughout his trip and in most cases even find himself more comfortable and pampered. These luxurious hotels have become, in a very real sense, more comfortable "homes away from home". Below is a list of services a guest staying in a modern five star hotel can expect to enjoy. It will give you an idea just how these luxury hotels go out of their way to please their clients. 
    1） Airport limousine

　　2） Free advance reservation of hotel rooms in other cities

　　3） 24 hours room service

　　4） Valet services （dry clean， pressing and laundry）

　　5） In-house doctor

　　6） international cuisine （French，Chinese，Italiann，Janese and American）

　　7） Business center

　　8） Fitness center

　　9） International courier service

　　10）International direct dialing

　　11）Room with telephone，color T.V. set，in一house music，radio，coffee maker，in-housee movie，a international newsper，refrigerator-mini bar，and private bathroom with telephone extension and bathroom scales

　　12）Morning call service

　　13）Shoeshining service

　　14）Telex and facsimile service

　　15）Post office

　　16）Bank office（money exchange）

　　17）Ticketing（airline， railway and special performance）

　　18）Guided local tours

　　19）Free maps and brochures and entertainment guide

　　20）Shopping arcade

　　21）Game room

　　22）Icecream parlor

　　23）Florist

　　24）Barber's and hairdreser's

　　25）Massage parlor

　　26）Sauna room

　　27）Swimming pool

　　28）Outdoortnnis

　　29）Racquet ballroom

　　30）Pool room

　　31）Mini-golf

　　32）Bowling alleys

　　33）Bell and check room service

　　34）Taxi service

　　35）Car hire（rental）

　　36）Baby-sitting

　　37）Secretarial service

　　38）Translators

　　39）Banquet facilities

　　40）Function rooms for seminars，presentations，etc.

　　41）Night club with live floor show

　　42） Discotheque

　　43）Lobby and poolside bars

　　44）Delicatessen

　　45）Boutique

　　Dialogue 1

　　At the Information Desk Guest：Good morning！Can I ask you something

　　Receptionist：Yes，of course.You are more than welcome to do so. What is it？

　　Guest：Well，I am planning to take a friend of mine to dinner. You see，we both love spicy Chinese dishes. I am wondering if you could recommend to me a good local resturant where I can find some good spicy local dishes.Receptionist： Well，if spicy local dishes are what you are looking for，there is no other place in the whole city that'll please your appetite better than AQ's Kitchen. The resturant serves very good and spicy local dishes. You might want to try there，Guest： How far is it from here？

　　Receptionist：It's located near the Yu Yuan Tan Park on west side of the city. It is quite a distance from here. I would suggest that you take a taxi over. Guest： All right. We will go there by taxi. But do you mind writing down the name of the restaurant on this piece of paper for us so that I can show it to our taxi driver？

　　Receptionist：No， not at all. Here you go. Guest： One lastthing， do you have any idea how mnuch we should pay the taxi driver for the trip？

　　Receptionist：12 yuann would be plenty to cover it. Guest： Thank you very much for your information. You have a nice day now. Receptionist： Thank you. And you too.

　　Dialogue 2

　　An Early Morning Call Guest： Good evening？ This is Mr. Baldwin in room 303. Receptionist： Good evening,Mr. Baldwin. What can I do for you？

　　Guest： I'm going to Tianjin early tomorrow morning. So I would like to request an early morning call. Receptionist： Yes, Mr. Baldwin， at what time would you like us to call you tomorrow morning？

　　Guest： Well,I'm not really sure. But I have to be at the conference room of the Hyatt Tianjin by 10 o'clock. You wouldn't know how long it takes to drive to Tianjin from the hotel， would you？

　　Receptionist： I would give it three to three and a half hours.

　　Guest： That means that I'll have to be on the road by 7 o'clock at the latest.

　　Receptionist：That's right.                      

　　 Guest：Well，in that case， I would like you to call me at 5:45？

　　Receptionist：OK.，so we will wake you up at 5：45 tomorrow morning. Good night， Mr. Baldwin. Have a good sleep. Guest： Good night.